I received the product two days before the day it was required to be in their warehouse, so I sent it back via the post office. This was the free trial offer, and I had no time to try it out. I just got my statement and they charged for it 6 days after it was supposed to be there, after they had received it. I called the customer service center and was told repeatedly that I had received the package a week before I actually had. The guy simply would not listen to what I was saying. He repeated it 4 times before I told him it was ridiculous. He sighed then I asked him if I could get the merchandise back since he wasn't willing to help me at all. He then told me that I would be charged AGAIN for the shipping if I wanted the product. So now I am out 78.14 and have nothing to show for it except a few more gray hairs... And this report. Just go buy some Whitestrips because this company WANTS to rip you off
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