I ordered the Total Clease 'free trail' offer thinking I only had to pay the $5.00 shipping for the first time use. Well to my shock, they sent me another e-mail confirmation stating they processed another order. I instantly tried to contact them via two different numbers with no luck. So I submitted and on-line request to cancel and do not ship.
I received back a cancellation confirmation and no futher charges. However, they still sent the product and charged my account not once but TWICE! One charge was for $78.84 and then $84.79, without my authorization. And to add insult to injury, I STILL RECEIVED THE PRODUCT.
I've had to cancel my card and file fraud charges on my account to stop them from continuing to charge my account without my approval. There was nothing in the first e-mail they sent me stating this was in my future for doing business with them.
I feel like I've been financially raped!!! I guess 'total clease' really meant 'totoal cleanse of your account'. I wish this company to be brought to justice for this behavior. They should be held accountable for doing this to many people. It's unfair that they continue to rip people off!!!
I hope this is helpful to others and I hope this is taken seriously and something can be done to bring this company "DOWN". They should not be allowed to continue this scam.
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