I ordered a trail product with the provision that if you didn't like the product you could canceal in 15 days. Well, I tried to canceal the phone number is a non working number. Everything you find on this company has the same nonworking - 1-866-320-0038 number posted to it. There's no way to contact them to stop shipments and the only thing that is giving is a return address for return products. I ran across an ad for Acai Berry Extreme to be supplemented with Total Cleanse. The two items together were suppose to give optimal results. Then came the better part of the deal, try both FREE while paying ONLY shipping and handling. The only problem with that is they obtain your credit card information for the shipping fees and then they start placing charges on your account that you didn't authorize. When you call to cancel, the account representative begins telling you that you agreed to a fee for a trial version of this and this product as tied to the offer when you authorized your account for shipping fees ONLY. So far I have had no problem cancelling the charges from ACAI Berry Extreme. When I received my free trial (finally) it came with a paper telling me to cancel within 14 days or they would charge my account. When I called to cancel they had already charged my account $89 and it had not been 14 days yet. They cancelled any future charges but was stuck with the $89 plus, a program called FIT VIP had charged my account $29.95. I have had no luck whatsoever in contacting Total Cleanse. The phone number I have for Total Cleanse is 866-320-0038. I get the same recording each time which tells me that my call cannot be placed at this time and to try back later. I've tried for several days at several different times from my home and cell phone with no luck. Another thing that is disturbing is that I tried these free trials because they were being endorsed by Dr. Oz on the Oprah show and MSNBC. One would think that Total Cleanse would make themselves a little easier to contact being linked to such endorsements. This is a very upsetting experience.
Margaret
Athens, Texas
U.S.A.
0 comments