Complaint / Review
Boingo Wireless
24 hour access bills still continue - boingo wifi

Was stuck in an airport in Heathero Airport for 16 hours on 7 July so I purchased what Boingo called 24 hour access to the internet. I paid the GBP 3.95 then thought nothing else of it since what I was paying for was labeled as one day use. Now, three months later, I noticed a weird GBP 3.95 bill. I checked the month before and it also had the same bill. Turns out Boingo has been billing me GBP 3.95 per month since I purchased the 24 hour usage. I have NEVER used boingo since the day at the airport.

Therefore please stop the billing immediately and refund the money to my Visa card.