I too have apparently been scammed by Central Coast Nutraceuticals, Inc. And they seem to deliberately make it impossible to reach by phone or correct.
1- I made the mistake of ordering a small sample with freight only of their Acai product in November
2- I received a shipping notice and got bottle shortly after notice
3- I tried it three days and experienced severe stomach cramps. Since this was only change to diet, I stopped taking product. The next day, cramps stopped. Coincidence? By the way, I read of other gatro complaints on the internet re using this product.
4- I decided not to return bottle due to shipping and put it down to a bad mistake.
5- In checking my credit card, I found a $44 charge on 12/8. I did not know what this was for and checked, Central billed me. I did NOT order anything more from them. I had not received anything else.
6- What is worse is an additional 12.95 charge from a company I never heard of. On calling number supplied by my cc company, I was told I was signed up by a third party and info was sent in mail. Since when does a mailer (which I didn't get) allow charging account. At least this company was ethical. They said they would cancel charge though they would not reveal thwe third party who provided my billing info, I suspect it may be Central Coast since it immediately followed their billing and I hadn't dealt with any other new companies recently. Further, I do not use card for much so process of elimination seems to indicate Central gave out my cc info.
7- I tried many times to reach telephone number listed with cc charge. I was told wait was 25 or more min. I'd wait then get disconnected,
8-I cancelled my cc for fear of more unauthorized charges
9-I emailed Central many, many times. I finally got response yesterday saying sorry cancelling and that if I kept new shipment I could deduct $15
10-I never received any new shipment
11-The email did sau it was shipping soon... Strange that billing was on 8th and after they find I cancelled card, they indicate shipping even though I said I never rec'd and do NOT send. Also, it is normal business practice to inform of shipping. I did not receive any such notice when they billed on 8th —only after complaint.
12- I even doubt if I'll get this for many people write on net that they are billed for something not ordered and never receive. Some say receive then can't get through on phone for return number. Others are socked with large re-stocking charge
13- I did NOT order more product. They claim they have it in agreement &sort of hidden. This too me is scam. The product likely made me ill. I was billed without my authorization. My cc info may have been passed ontyo a third party.
How can I get the $44 removed. What do I do since they now say sending... I wrote and said to stop or recall. I will be away and even if really sent, who knows where it will go.
This is a company with numerous complaints online. Just imagine how many more people don't post.
We are in tough economic times and citizens do bot need a at best misleading and at worst a deliberate rip-off of their money.
I am a disabled Senior though still working hard in helping others. I have a radio program (from home) plus articles appear on major sites. Do I need to take them on air and in print? Perhaps that is one important step.
I need help now. Stop this company... Warn others... Help me get full refund.
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