As a former store manager I can assure you RAC is making huge profits off low income Americans and those whose credit leaves no other means to get home furnishings. Normal retail profit for re-sale items is 15 % to 35 %, RAC is getting 450%!!!
Home office is telling the store to multiply the cost of an item by 4.5 to figure the final cost of the product after the customer pays to term on an agreement, if you want to pay early (90 day/same as cash) they charge 225% their cost.
Do not buy a used mattress there, I know for a fact in the State of NM there is no law requiring them to sanitize before they deliver! People have had beds delivered to their homes that I wouldn't let my dog sleep on. The store manager is instructed by his District Manager to sell these items as is and not worry about the consequences or the customer.
I can also assure you the general attitude of the employees is they don't care about the customer and in the Alamogordo, NM store the new Manager as of 11 regularly refers to her customers by lewd, profane names such as "that f_*g jerk" or "that f_*g b*h".
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