Complaint / Review
Verizon
Unknown ESBI Charges Added to Bill Without My Permission

I move to my condo two months ago. I was need to find telephone company. I found Cavalier telephone company that promise to give me local and long distance service for $34.95 monthly payment, When I got first bill I have to pay $56. Oo. I close this service and open Verizon service. When I got first bill I paid extra $16 because I don't understand.

Today I got second bill and I see the same $16 charges but now I found explanation. The call about this charges was done by ESBI cleaning agent. Of course, I don't know who is it and I never had business with ESBI. My opinion, Verizon has special interest. I can't fine other explanation why telephone company charge money without my permission for unknown company and why this company don't sent to me bill directly.

Sincerely