Oreck Vacuum and Electronic Air filters: Refuse to cover their own warranty and Liability insurance.
I Purchased two electronic air filters-model # Oreck XL -AIR8B
Serial-0312167 & 0302309
Made in China
In 5-30, made the purchase account #6995889-0 plan#978326
ordered silver colored units-stated-Two weeks maximum shipping time and in stock.
Final Ship Date: 7-28 then 8-28 (right color)
1) took Two Months to ship.
2) they sent the wrong color, shipped back, their Box was sent. 30 Days
3) Recieved the two units
4) Oreck XL model#AIR8B worked very well until Parts failures-multiple
5) Oreck stated - money back garantee
3-5 year Warranty
Had Liability insurance
6) First unit failed in 7 months-called oreck asked for shipping box - Said: we dont ship for repairs-Customers expense - maybe service charge. Also Oreck -Cherry Hill Service center stated may be a charge and we dont send box. I stopped payments they said would take care of. Sent payments
7) Second unit failed in 9 months, acrid smoke filled two rooms and chemical attached itself into paint. We could not sleep in these two rooms for a week, while clean and paint.
Called again -oreck refused to send boxs to ship their warranted units, stated again we must take to repair center in different state-we live in philadelphia repair center is in East-Cherry Hill, New Jersey
8) Because of orecks refusal to warranty and pay Liability i stopped the final payment.
9) 3 years later-Alphat collections sends me a bill-98.27
ref#1780086 / account #06995889
I sent them and oreck same bills i sent before plus new expenses:
A) please send - refund - 750.00 dollars for units
2 rooms damage-260.00 dollars-clean and paint-peter Painting
credit damage - 1000.00
50 hrs secretarial & phone call=1250.00
Total: 3260.00 dollars
Turned over to burt collect, they could not collect the damages
If any attorney in Philadelphia would like to take this case on contingency please let me know.
Ernest
, Pennsylvania
U.S.A.
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