I bought an Oreck xl Edge from Sears seven months ago. Apparently I sucked up a peice of tin foil, which is weird I don't even use tin foil, its like the last thing i would expect to find on my floor, but it blew out the main circut board. The repair person at circle sewing center midland michigan said it was not coverd by the warrenty. Not a manufacters defect. And that i should have picked all those things up before i vacumed... Really, isnt that what a vacume is for. Nowwhere on the box does it have a disclamer that says it is only safe to pick up dirt and dust.
On the box it states 7 year warrenty. And the repair person says that most warrenty repairs are found in the first month, there fore she did'nt think this was a warrentable issue. It also states in the owners manual that the motor is supposed to shut down to avoid damage. Is Oreck my Ememy here or the repair place. Do these people get kick backs if they have fewer warrenty issues. Circle sewing center also sells oreck vacumes. I bought mine at sears be forwarrned oreck does not stand behind their products.
0 comments