Quotesauction sent leads on the weekend (09.27-28) and charged my bank account $150. When I called them (09.29) to ask for my money to be refunded I was told that I should have called them saturday and notified to not to replenish my account. They refused to refund my money, even though they have not been used, only deposited to their account. THEIR TERMS AND CONDITIONS STATES: "Unless other billing arrangements are made in writing, the account balance shall be replenished by our system triggered recharge upon balance depletion is below 25%, unless emailed cancellation request was received at least 24 business hours (Monday through Friday 7:00 am to 5:00pm PST, excluding holidays) prior to recharge. Any charges processed and not objected to within 48 business hours from the time of processing constitutes Buyer's acceptance and agreement with charges and are not subject to dispute with credit/debit card issuer at a later time." I could not contact them "24h before" because: 1. They work Monday thru Friday. 2. I do not work on weekends. Even though I called in 48 hours after the charge, they refused to refund it.
BBB gave this company F rating.
I just want to let the others know this, so that less people get riped off!
Salesmannn
Elmhurst, Illinois
U.S.A.
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