I posted an on line "At Marketplace" order to offer my whole shareholding of XOM (exxonmobil company) stocks roughly 48 hours before.
The purchase was evidently approved and confirmed the cost accomplished was USD$69.43 each.
Our selected lender and currency for that "Digital Cable" of the profits was my banking account within Australia (in AUD).
It was almost 48-hours before and also the site continues to be displaying "Expecting Arrangement"
I've attempted 4 occasions to get hold of the organization utilizing the safe on line contact type on the web site but up to now have experienced nil result.
The organization costs a charge for this allegedly quickly Worldwide cable support and my specifics were posted properly some amount of times before the real purchase.
The facts after I stuffed them out requested for an IBAN (Australia doesn't utilize these) and so I approached them via the "Secure on line" type to tell them the QUICK code of my lender within Australia.
Today I'm experiencing an approximmate 13% lack of profits to date but still no indication of them delivering my purchase profits or attempting to answer some of my efforts to make contact with them.
The Chosen Currency was AUD and today the exchange-rate is fast paced against my placement that I've offered. I enjoy and take a particular danger related to change rates/variations etc, but my purchase was positioned during trading hours of the NYSE and 48-hours later there's however no indication of the "Worldwide Cable" being delivered to my selected consideration.
To whom must I tackle my criticism since I have can't get any reaction out of this organization (there's also a substantial time-zone change between our places therefore a phone throughout their business hours is challenging).
In Australia we've a "Monetary solutions Ombudsman" to whom I'd direct this type of criticism. Nevertheless, i can't appear to discover the proper contact for that regulatory Expert whom goven these such "Investor and shareholding revenue businesses" in the area by which the corporation is outlined.
Can anybody help place me in-direct connection with the right regulatory expert whom handle such companies. I would like to enroll the official criticism and find compensation for that large monetary damage that their steps (and insufficient steps and contact) are causing me.
Regards
Ray Binstead
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