My husband and I contacted Tax Inc. Back in March. We told them about our tax situation. We owed the IRS a significant amount of money from the previous year, and we were not able to pay the IRS the amount they were demanding from us. Our desire was to "stop" the interest charges and penalties from rising at such an alarming rate and to work out a payment plan that would allow us not to lose our home.
My husband's business had closed due to what had happened in the Mortgage Industry, and we were and still are not, in any position to pay the IRS what we owed them or even what they were demanding from us at the time. We knew if we didn't do something quick, the IRS would make our lives a living hell.
When we contacted Tax Inc., they assured us that they could help us. They informed us that in order to get started on our case, we would need to give them "Power of Attorney". They told us that they would not only take care of our taxes from but they would also take care of our taxes for 2007. They clearly stated they would do both years for $3500.00. They told us that would immediately contact the IRS on our behalf, and put a "freeze" on our account so the IRS could not demand us to pay what they wanted by May. We paid them 3500.00 immediately out of our Home Equity loan that we had been living off of since December. This was all we had, but we were scared the IRS would seize our bank accounts and we would lose our home. Tax Inc. Assured us that we had made the right choice by calling them and letting them take care of our situation.
We filed an extension for 2007 with the IRS so that we would have a little more time to get our tax info together. Tax Inc. Asked my husband to get all of our tax info together in order to send it to them. My husband told Tax Inc. That it might take some time to get all of our itemized tax paperwork together because he was closing down his business, starting a new job, while still trying to close loans which is was only income. We new we had until October of this year because that was when our extension deadline was.
My husband contacted Tax.inc at the beginning of Sept. To let them know that he had all of our tax info ready. They now claimed that they had tried to reach us to tell us that they needed more money from us. No one from their company ever contacted me or my husband. They also claimed that they never agreed to take care of both years for us. When my husband told the women on the phone that "Troy" had been dishonest from the start about what their company could do for us for a "one time fee of 3500.00", my husband was repeatedly put on hold and then convieniently disconnected.
We have tried to tell Tax Inc. That what they have done to us is completely unacceptable and that they need to do for us what they said they would do for us. They will not return our calls or speak to us.
The IRS has now seized our bank account and taken our last $600.00. I worked 2 weeks to earn that money and now it's just gone. It was part of our mortgage payment due in less than 2 weeks. My husband called the IRS and they said that no one from Tax Inc. Has even contacted them!
What has Tax Inc. Done with our $3500.00 if they didn't even contact the IRS on our behalf to stop the IRS from taking our money?!
We do not know what to do. We have no more money. We have 3 children to feed and provide for. My husband is doing everything possible to try to close loans to bring in some income for our family. He barely has any time left to deal with this mess now. Things are so hard right now, we just want our money back. Some one, please help us.
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