I could not access my account and I emailed them, I was then directed to request service through my account. So I needed to access my account, so I could get service to access my account. Made no sense to me. I called, noone picked up. I sent an email informing them that I was cancelling, I was informed no refund. Recently I got an invoice and was informed they would automatically bill me unless I told them not too. I informed my account had been cancelled and that I would sue for fraud if they charged me. This was their response.
You are such an idiot you cannot tell the difference between an unpaid invoice and a paid
invoice. We look forward to laughing at you in court.
Brad
Please do not open a new support ticket or multiple support tickets about the same topic. To respond to this ticket, please use the reply button in your email. Only open a new ticket if you want to start a new topic.
Ticket Details
Ticket ID: MET-740591
Department: VodaHost Billing / Accounting
Priority: Low
Status: Closed
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