Usacomplaints.com » Internet & Web » Complaint / Review: VodaHost - The Legalized Theft company. #608693

Complaint / Review
VodaHost
The "Legalized Theft" company

I made the mistake of signing up for VodaHost - a Internet hosting company. They claim to be $7.95 a month as you can see from their website, what they don't tell you is that they will charge you over $150 in addition to this $7.95. I quickly figured out that the $7.95 a month was a come on to get you to sign up, and sent an email to cancel my membership. I got no response, but mistakenly assumed that since I had a copy of the email to cancel, everything would be alright. Wrong! The end of the year came and I get ANOTHER bill for nearly $200 from VodaHost. This time I call them - and after wading though a dozen recorded messages - finally got to a real person. I told the lady about the bill, she asked my name. I gave it to her and she soon told me she had no record of me having an account with VodaHost. I explained that I had canceled and that might explain why she was not finding me, but it didn't explain why I had been charged. She promised to check into it and call me back. She called back the following day and now said that they had never received a cancellation from me and thus VodaHost had been entitled to charge me again without ever contacting me. She said it was all in the small print of the agreement. I contacted my credit card company, but VodaHost somehow convinced them that they were legitimate, and I ended up having to pay for two years service that I never used.

Unless you enjoy paying a lot of money for something you don't like, don't use, and don't want - avoid VodaHost.


Offender: VodaHost

Country: USA
Site:

Category: Internet & Web

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