Usacomplaints.com » Miscellaneous » Complaint / Review: Billinghlp.com, Fullreleases.com, Eguidestore, Directfileaccess.com - Billinghlp.com, Eguidestore, Fullreleases.com, Directfileaccess.com Billinghlp.com makes duplicate & recurrent charges directly to your credit card! Ottawa, ON. #355555

Complaint / Review
Billinghlp.com, Fullreleases.com, Eguidestore, Directfileaccess.com
Billinghlp.com, Eguidestore, Fullreleases.com, Directfileaccess.com Billinghlp.com makes duplicate & recurrent charges directly to your credit card! Ottawa, ON

I made the mistake of looking at "fullrealeases.com" because they advertised access to movies, games, TV, etc, if you became a member and paid $2.00. I should have realized it was a hoax, but I signed up. When I thought better of it, I completely deleted my account and any sign of my identity and credit info. That was my second mistake. The site told me I was erased, by I then started getting mysterious charges to my account. Not just once a month, but the identical charge TWICE.
Billinghlp.com replied to my complaint with a set of directions to "unsubscribe" but these sites and instructions were circular and ineffective (a goose chase, ultimately). They claimed I was subscribed to, not only fullreleases.com, but to Eguidestore, and was somehow registered to http://directfileaccess.com. Just the name of that last one is scary.

I have been unable to cancel my "subscriptions" and continue to be charged $39.95 twice a month for a service I don't have or want. The charges are fast adding up, and I am not in the financial place to be paying for this on a monthly basis until who knows when!

Erin
Woodlawn, Ontario
Canada



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