This bank is definitely ripping costumer off with NSF fees and when you call for an explanation they cannot give you an answer or explanation of why transactions are held. They try to make you feel like you don't know what your talking about even though in my case I AM AN ACCOUNTANT. Even I checking my account every day was not enough to stop this "bank" from playing with my account by holding debits or credits and charge my account with these fees and having the audacity to try to give my these scenarios, not facts, of what could have happened. By the end of each complaint the result was, I got some back but always had to pay something or I hung up out of frustration because I was talking to a cocky idiot or a sequence of transactions retard. With the conversations that I had with some of these reps, I would not be surprised if they are actually trained to talk around dates, transactions or logic long enough to frustrate a anger management guru.
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