I was double charged for a download product (Expressions WEB 2). THere's no phone number so I emailed, faxed and finally called a number (through reverse directory). The person who answered denied that they were Digital River, then I received emails telling me that there was no double charge. One of the charges was simply a pre-authorization!
My bank manager clearly stated that the account was charged twice and the bank is now actively trying to make Digital River return the excess money. So many people have been ripped off by Digital River.
I've contacted the AG of Minnesota to start legal proceeding against this company (which, according to reverse white pages, is an apartment house with dozens of companies listed at the same address or next door.)
I would be willing to file a class action suit if all of the people here and elsewhere who have had unauthorized charges on on their credit card want to join in.
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