Usacomplaints.com » Electronics and household app. » Complaint / Review: Digital River - Following up on my very poor experience with Digital River in ordering a Nuance product. Two calls to Customer Service have still not resulted in getting me the promised numbers/address to send back. #1005937

Complaint / Review
Digital River
Following up on my very poor experience with Digital River in ordering a Nuance product. Two calls to "Customer Service" have still not resulted in getting me the promised numbers/address to send back

Digital River continues with their dismal "Customer Service". They promised to resolve the issue whereby they billed my CC without permission, sent me a product I told them I did not want, billed me at 2X the price as Amazon, and now are, at best, slow walking resolution. I have no confidence that Digital River will do the right thing as they have not done so far, to date. Very Disappointing! IMO - Digital River is a company to avoid, if this is an example of their service.


Offender: Digital River

Country: USA
Site:

Category: Electronics and household app.

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