Usacomplaints.com » Miscellaneous » Complaint / Review: Fathers Choice - Brian Azouz - Former Employee-Abuse of employees and customers. #352681

Complaint / Review
Fathers Choice - Brian Azouz
Former Employee-Abuse of employees and customers

Avoid Fathers Choice like you would avoid the plague. I will let you in on how this company operates. I was an employee of theirs for awhile. I have worked in all divisions of this company, sales, "Case Management", Legal Prep.
Details of how this company operates:
Sales:
Okay so you filled out some information on some website promising a "free consultation" right?
Wrong, these people are Salesman. Pure and simple. They follow a script which states that for 49.95 you can speak unlimited with a Case Manager and have unlimited Consulatations with the attorney. This is untrue, You speak with a case manager at most twice in which they try to sell you (we'll go into that later), and you do not have UNLIMITED consultations with the attorneys. You speak with an attorney 1 time during your initial call with the case manager, THIS IS A SALES TACTIC EMPLOYED BY BRIAN AZOUZ.

Also during the initial sales call you are told that it costs anywhere between $750 to $845 right? BS it will never cost $750 it ALWAYS costs $845

Now lets say that you DO enroll, you watch the nifty little video and you get the number to your case manager. You end up talking to him the next day.
Now there used to be about 12 Case Managers, to which Brian Azouz (the owner) recently either FIRED or sent back to sales 9of them, the explanation of why this occured I will provide in just a moment.
The current Case Managers there are:
Brian Azouz (Owner)
Matthew Azouz (Brians son, who is also a drug addict)
Tom Hutchinson (The only decent guy)
Edward Herzstock (pretty boy that was born rich, and lies his ass off to get the sale)

Now you get on the phone with the Case manager who gives you a little spiel and asks you questions you already answered when you spoke with the sales guys. They then get you on a 3 way with the attorney (they have since changed this tactic I have recently learned, you still speak with the attorney though you are just no longer on a 3 way call)

Now the way that they come across is that the attorneys work for a seperate Law Office or are their own firm. This is nto true, they just sit in another room in the same office. Anyway they tell you what it is that fathers choice can do or you can send $3000-$5000 on an attorney. They give you a bunch of legal jargon which you could have figured out for yourself. THESE GUYS ARE SCRIPTED TOO!

Anyway so after you get off the phone with the attorney the "Case Manager" will tell you how much it costs and play on your insecurities about the fact that you havent seen your child so they can get more than just the $845. Now they will actually tell you that they will complete all the documents for a "mere" $845. BUT they can also prepare a Temporary Order so you get to see your kids quicker for a "mere" $500 extra. Wow this brings it up to a whopping $1345. Guess what? The temporary order is 1 sheet of paper, that literally you can fill out yourself. All the paperwork that they povide you can get from teh courts and do yourself. The whole thing about a written legal arguement... It's BS! Yeah the arguement is just stating what you are requesting. There are places on the internet that you can fill out certain questions and you can print out the documents the same as fathers choice prepares. Also the documents will be riddled with errors and if you call back to have them corrected you will never get them that way.

Now onto the actual management team of Fathers Choice itself:

Brian Azouz (Owner): This man is well known out here in Santa Barbara and Goleta. He is, and I quote this, described as "Noone has a larger rapsheet". This man is a former Drug Addict who hides behind Jesus Christ, I kid you not he brings it to work everyday and goes to church every tuesday and says how he follows the path that Jesus has laid down. No Brian Azouz you do not. I have seen you scream at an employee because he had cancer and had a doctors apointment. I saw you fire people who had pulled out a cell phone to turn it off. I have seen you threaten peoples jobs and make women cry at their desks because of the things you have done. Why don't you man up and stop hiding behind god and the bible?

Edward Herzstock: Thsi guy is one of the biggest liars I have ever met, e lies directly to customers and Brian lets him get away with it. I cannot even begin to describe the complaints I got on this guy while I worked tehre. No calls back, took money without authorization, etc.

Matthew Azouz: The son of Brian Azouz, this kid is a major drug addict, he hit on and has taken advantage of almost every woman that has ever worked there. He made friends with a case manager named Chris, and when they fired him told people that he deserved it, when he was one of the hardest working epoeple there, anothe friend named Matt got sent back to sales and this kid laughed about it, again a hard working individual.

Tom Hutchinson: This guy is the only decent one in the whole lot of the management team, actually cares about the clients.

Rubel: Manager of the sales division, pretends to be on the employees side, but fires them the next day because their pitch was "off"

Jaime: Another manager of the sales team, decent young man.

This company claims to have helped a certain amount of people yet everyone I talked to there hated it, the employees hate it, the customers go to hate it, and if you are with them and don't hate it yet, you will. I have recently learned that Brian Azouz has threatened to shut down the company if they dont start pulling in more money. Good luck and stay away from fathers choice. If you are a current employee get out now, if you are a member, GET OUT NOW.

Brian I have spoken to the FTC and they have assured me they are going to shut you down. You are a fraud and I have provided them with enough ammunition to get your company shut down for good. Also myself and 3 other former employees and 2 current employees are filing a joint suit against him.


Offender: Fathers Choice - Brian Azouz

Country: USA   State: California   City: Goleta
Address: 93 Castilian Drive

Category: Miscellaneous

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