I went to Bill Heard Chevrolet in Union City Georgia on Tuesday 09/09/08, with an idea of the type of vehicle I was looking for. I was told that they had several vehicles that could fit my needs but they would need to do a credit application and trade in appraisal form.
They never looked at the vehicle I was trading and came back with an offer for the trade. I asked what the appraisal was based on since they had not looked at the car and was told "we are just going to offer you the minimum we can give." I was quite offended since this was the lowest quote I have ever been given for my vehicle and they didn't even look at it.
I was also told that I would need to put down a down payment in addition to the trade, so I asked if I could see the vehicles they have to offer and I was told that I would have to write a check for the down payment before I could see anything. I have never heard of such a practice so I asked why would I have to write a check to see a car and was told that " the sales Manager, Billy, didn't think I had the money.
I Felt extremey embarrassed, belittled, and I definitely feel that I was discriminated against. I have called corporate, store managers, and etc., No one has returned my call.
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