I requested draperies end-of May/start of June.
Per week after I put the purchase, the sales person Chocolate Murdock named me and explained the material has gone out of inventory and that I had a need to choose a fresh one, that we did (and was billed yet another $300 along with the $4300 which was originally cited).
I had been told somebody might contact me middle of September with end time improvements. They didn't and September 23rd I named Ethan Allen plus they explained Chocolate "was no further using the organization" and neither was her employer. A brand new lady named me, Betsy and stated she was to look after my purchase. She explained within the telephone that she believed anything was wrong wiht the purchase and he or she arrived over that same-day to exhibit me the draperies. Well not just was one of these incorrect, these were ALL incorrect. The equipment wasn't protected within the back enjoy it must have been, the material was too-short/shortly enough, the attributes of the material was VELCROED (that we believe is ABSURD for that amount of cash on 3 models of windows), amongst other activities. She collected her issues and explained it'd consider another 4-6 months to "create things right".
Properly after another 14 days of fighting together with her area supervisor, they ultimately gave me a $500 discount and eliminated the extra $300 markup. Then they explained the brand new material could be in July 10th and it'd visit the workroom plus they might begin it. Nicely material did not are available in before 17th and we were subsequently out another week. They explained it'd be mounted by Labor Day. These were not prepared then. SUBSEQUENTLY I had been advised these were likely to do the installation on Friday September 6th each morning... Betsy named me your day before and stated they did not deliver all of the components also it would need to wait before following week. So then we plan an installment day of 9/11 at 8am. At 8:15am, I obtain a phone in the store-manager declaring Betsy had a household crisis and maynot make it.
At this time, I'd it. I've NEVER delt with this type of debocle of the business before. I terminated my purchase and informed them I needed my original deposit of $2300 returned asap.
I'm thinking about composing a professional protest towards the boss in addition to acquiring a lawyer to pay my period, cash, and power lost.
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