This is company is notorious for adhering mechanically to a 1 bag, 15 Kilo check-in for passengers. They then tell you that you can buy additional baggage if you do so ahead of time on their website. This would cost you only 10.
You do as instructed, and purchase the "additional baggage"—but when you arrive at check-in they say (with a sneer), "Yes, indeed you have an additional bag to check-in, but RyanAir strictly adheres to a 15 Kilo limit per customer. Each additional Kilo will cost 15 a kilo! So if you had brought an additional packed an additional piece of luggage according to the common sense understanding of "purchasing additional luggage, " you will owe them 200 before getting on the plane! When most RyanAir flights cost much less than that sum, you end up paying double or triple what you had bargained for.
To add insult to injury, they charge 3 for a small bottle of water on their flights. There is no free water available even if you are sick or have to take your pills!
This practice is so pervasive, that excess baggage services have sprung up wherever RyanAir operates. These carriers, like DHL, will charge about half as much as RyanAir, but still make a hefty profit. Talking to other flyers, everyone had similar stories to share.
A company that operates like a con artists should be boycotted.
Don't fly RyanAir!
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