Usacomplaints.com » Miscellaneous » Complaint / Review: American Cash Awards - Refund process to difficult. #347712

Complaint / Review
American Cash Awards
Refund process to difficult

I am really tired of getting the run around with this company in order to get my refund. So far I've returned the cancellation notice within the 72 hour time frame they have given me and hoped that, that would be all in order to get my refund returned to me, well a couple weeks later I received a postcard in the mail stating that I needed to get a photo copy of my bank processed check to prove that the check went through, So I did and sent it to the adress they had on the postcard. Well 3 weeks after that now mind you I have only 3 weeks left now of the 6 week time frame for you to do this or you get your order processed for the magazines you ordered and cancelled because you decided you don't have a purpose for $230.00 worth of them.

I get my envelope with my photo copied check returned to me saying that adress on envelope could not be forwarded!!! So I call the company yesterday and they gave me their fax number and they say it will take 4-6 weeks to get my refund. Which I think is absurd why should it take 4-6 weeks to get back my money when I have practically jumped through hoops to get back from them! I feel that they do it this way so people get frustrated and give up on their refunds and end up with the product anyways. All I want is my refund returned to me in 2 weeks not 4 or 6!!! There really is no reason they cannot do this especially when I have proved to them everything at the bank has cleared what more do they want?


Offender: American Cash Awards

Country: USA   State: Colorado   City: Evergreen
Phone: 8888889025
Site:

Category: Miscellaneous

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