I order a young witches, young wizards wand from this site. Their site states that it will ship with-in 3 to 10 business days. Today being the 10th business day, I called to inquire if the item had shipped yet.
The owner got offended because I asked if the item I ordered had been shipped. She told me that the item wasn't there yet, and she was waiting to receive it herself. She asked if I wanted a refund. I told her no, I want the item, as its a gift, and I already printed out the page, because it wasn't here for the birthday party.
She then proceeded to cuss me out, and tell me she was refunding my F'ing money. I am appalled, to be treated that way. I was just inquiring on where my item was, not complaining about anything.
Needless to say, she canceled the order and now I am left with out the product, though I told her, I did not want to cancel the order. The owner of this store is psycho. Buyer beware, you might have to deal with someone unstable.
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