Usacomplaints.com » Miscellaneous » Complaint / Review: Smith & Wesson - Rebate Offe. #331146

Complaint / Review
Smith & Wesson
Rebate Offe

The rebate offer I submitted for purchasing a M&P handgun included $50 cash and (2) extra gun magazines. My request was submitted March. The $50 was received in mid May with no explanation of the (2) magazines.

Upon receiving the $50 rebate, I contacted S&W (mid May) and received a response from Kate Fredette stating the magazines are on backorder and it would be 3-4 more weeks. I was also given a order number that must mean something on their end.

In early July, I responded to Ms. Fredette orignal e-mail inquiring to the status of the magazines and I was told that they did recieve some magazines, but they were sent out on priority orders and were now out of stock again. I was asked to wait another 3-4 weeks.

The rebate offer I submitted clearly stated two things. $50 cash & (2) magazines. It is my interpretation that Smith & Wesson or their rebate center cannot keep up with the demand. This does not give me much confidence in their promotional offers and I doubt if I wll purchase another Smith & Wesson product.


Offender: Smith & Wesson

Country: USA   State: Missouri   City: Springfield
Address: 2100 Roosevelt Avenue
Phone: 8003310852

Category: Miscellaneous

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