Usacomplaints.com » Miscellaneous » Complaint / Review: West Allis Library - Falsely accuses innocent people of tearing books they don t and treats them like felons. #321843

Complaint / Review
West Allis Library
Falsely accuses innocent people of tearing books they don't and treats them like felons

Patrons beware. The west allis library does not treat people fairy. Someone took out a book that the librarian their accused them of tearing, which they clearly did not tear.

It had already been torn by someone else before it was taken out. The librarian didn't believe them, was nasty to them about it, and made them pay for it.

When they wrote to them about it, of course the woman who is head of the library or whatever, kathy I think, didn't believe them, was also nasty about it, nor did she come out to talk to them at the library when they wanted to. No one ever once apologized to the person for falsely accusing them of tearing the book or treating them the way they did, when they did not.

Never once did they take into consideration or consider that person's feelings how they made them feel, or the emotional distress they caused the person, or the fact that maybe the person was telling the truth. They just assume and wrongly so, they were the ones who tore it, when they did not tear it.

The west allis library needs to start believing people, being kinder to people, and take peoples feeling into consideration before jumping all over innocent people who did nothing wrong, except accidentally take out a book that was already torn by someone else, perhaps by even a librarian there, which they, nor the librarian who checked it out or the person who buts books back on the shelve noticed, and should have been noticed before the person they accused of tearing it took it out. What kind of way is that for a library to act?


Offender: West Allis Library

Country: USA   State: Wisconsin   City: West Allis
Address: 7421 W National Ave

Category: Miscellaneous

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