Usacomplaints.com » Miscellaneous » Complaint / Review: Innovative Merchant Solutions - Went out of business, but IMS says I still have to pay the monthly fees for another year then I can cancel without penalty. #318787

Complaint / Review
Innovative Merchant Solutions
Went out of business, but IMS says I still have to pay the monthly fees for another year then I can cancel without penalty

When I signed up for the service, the salesperson told me I would only need a monthly volumn of $25.00 to waive the monthly fees. I had just started this business and told her I did not have my clientel built up and she stated (quote) that "some people swiped their own credit card to keep from being billed the $25.00 monthly fee."
When I finally started making money and using their services they still kept charging this monthly fee to my bank account, I called IMS they informed me I need a $2000.00 monthly volumn, When I explained what the rep had told me and told them I felt misled they were very rude.
Well I am no longer with this business and will no longer be using IMS, but was informed by IMS I am on a 2 year contract, so I will still be billed each month. I feel when you are no longer in business and can prove it, they should waive the termination fee. If anyone has any idea of what I can do please let me know


Offender: Innovative Merchant Solutions

Country: USA   State: California   City: Calabasas
Address: 26541 Agoura Rd
Phone: 8003970707

Category: Miscellaneous

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