Melaleuca is a RIP OFF. They are very phony, very pushy and a scam. I responded to someone off of a website and got an earful. They called every single day, even after I told them I was too busy to try out their products right now. When I did have time to sit down and talk, they explained that I needed to order an "information packet" for $12 (It's actually $14.99, they lied about that too.) Then after you "look it over" you can consult with them about ordering more products. I looked over the info and immediately saw SCAM written all over it. (metaphor). I spoke with a girl named IRENE during this process. She kept trying to get me to place an order. I explained that I was not going to do that because I didn't have money for this sort of thing and wasn't interested.
I then went for surgery and never heard back from them. All was over? NO! They used the credit card that I ordered the packet from, and started charging monthly charges. First of all, where was the chance to Look it over? Why wasn't my "not interested" remark not honored? And why would someone charge a credit card just because you purchased something with them one time? Well, they are sales people selling the SAME products as in stores only with a different label, and ingredients left off to make it seem like they are safe. I had to bitch some people out to get a refund and I had my bank online as a witness. Then after all that, they said EVEN THOUGH THE CHARGES WERE UNAUTHORIZED, that they were going to have to send a shipment to me unless I cancel in writing. I was like WTF? I just called you guys and told you it was unauthorized. That means, there should not have been any activity on this "account" in the first place, and that the account should be defaulted to "fraudulent". They won't do that! I find it very scandalous that a company would tell you they will charge you even after you have reported fraudulent charges. What kind of reputable company would do this?
Thank God my bank witnessed this, because she put a fraud alert on my account, and closed it so no other charges from this poor excuse for a company can make any more money on me. Irene NEVER explained anything about a membership... She just said to me that I would have to buy points or some crap. I said "You know, that's not going to work for me..." Pretty much, buying "points" is still buying products! What a shady business. This is very much a pyramid scheme. And they do not disclose things to you. They LIE to get your business. And they don't even have a return policy, which in a lawsuit would benefit us, since there isn't anything stating they don't accept returns... LOL But still, they will make you jump thru hoops to do anything, and figure no one is ballsy enough to do anything but complain. You HAVE to take it further if you are a victim, they are counting on us to "just give up" meanwhile, they have made a ton of money off people without permission and just keep raking it in while you try to fix things.
To avoid this:
Close your accounts
get credits
write letters
Thank GOD I caught on that I had $100 less in my account than I thought, or I 'd never have even noticed this!
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