I purchased the AARP United Healthcare MedicareComplete, a Medicare Advantage Plan. When purchased, many medical providers and hospitals were represented to me to participate in my town. When I tried to find care for a broken foot, I couldn't find anyone! Even the names in the AARP/MedicareComplete Directory denied that they ever participated! There is only one phone number provided for contact for the entire USA, and the information they provide from that call center is limited and misleading. I tried to exercise my right to withdraw from the plan, was denied, and after 90 days of no response from the plan I had to contact my Congressman to become involved (even after two written complaints to Medicare!). Following a Congressional Investigation, I finally received response from AARP United Healthcare MedicareComplete... And now they are arguing coverage for services rendered for my broken foot. This is a BAD PLAN! Furthermore, I spoke with area hospitals and providers and asked why they did not participate with this plan... They said it pays very slowly, and although AARP/MedicareComplete receives money from both Medicare and subscribers (like me), they pay less than Original Medicare... When they pay at all! I would like to know the following: how much money did Medicare give United Healthcare in addition to my premiums? How many plans did AARP/United Healthcare sell vs the number of REAL participating providers it has (including hospitals) in each area of USA coverage? Last but not least, I've also found out that, as an AARP/United Healthcare MedicareComplete patient, I pay higher costs at most healthcare facilities than I would if I would be an Original Medicare patient or had a different health plan! This is an expensive, no-good plan. They do not respond to their subscribers or their providers. They ripped-off our Medicare program by taking money and then not honoring their commitment to serving their subscribers. The CEO was found criminally negligent and had to pay over $400 million in criminal fines in meanwhile increased his personal worth to over $1 BILLION dollars... Guess we know where our Medicare fund has gone... BTW, which government officials allowed such a criminal to enter the Medicare gates, and how much did these officials appropriate (pay) this entity to participate with Medicare... I would like names of the government officials and the amount of money they gave this organization!
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