John is very personable and seems to go the distance to help the customer or so I thought. Most of his business is out of town. He was nice enough to deliver the cart to me but the customer service ended there. Where do I start...
Well 1st of all John uses a cheap 14in burner that is not stainless steal. He put PVC on a Hot water pressure line with no pressure fittings. The Motor for the water pump was defective to begin with it would never shut off. I had to install a kill switch in order for it to operate. After 3 weeks the motor is leaking water out of its seal. The cart is not insultated at all so when you use the extended table... Watch out you will get one heck of a burn.
The frame itself is from Harbor Freight and is not solid steel at all. The frame started to bend and twist on day 3. The hot water line sits over the burner so the solder never takes and water is forever leaking out of the unit. This guy is a piece of work. He sells this unit for $2600 with all the upgrades. He only charged me $2000.00 but I have had to put in over $700.00 of repair including labor charges.
He now has a woman answering his phone and claims he will make good and return the call but he never does, What a piece of sh*! I really got the screwing of my life with his company. The cart is poorly built and everything is cheap and it is not insulted nor is there the nsf stamp of quality. So beware!!!
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