This happened to my close friend Sue 50 and I witnessed it. The gold standard of the plastic surgery business is that if you are not satisfied as we found out too late, the doctor offers to redo the job, or refunds your money.
Needless to say we were ripped off by this Dr. Haithem Masri a so called doctor promising to do rhinoplasty for a set fee that included internal revision, pushing back the tip of her nose and narrowing the nose for a fee of 3750 and this was to take place in his office operating room.
Both he and his assistants described what they were going to do. Then a later visit came the bait and switch, or medical three card monte. He wanted to narrow her nostrils which would only cost and additional 600 and she agreed, I helped with the deposit.
The rest was to be taken care of by a so called interest free credit card called GE Money (that has been calling every day from India though we asked for this to be put in dispute.) He said she may have some trouble breathing with her more narrow nostrils, so we went back to the original plan.
As a witness I asked if there could be a computer approximation of what her nose would look like, he said it would cost extra (almost a hundred dollars). I withdrew my deposit and she was assigned a second half credit card with interest. She wanted to proceed for the original quote of thirty seven hundred and fifty dollars.
I witnessed his promises, he actually placed his finger on the tip of her nose telling her what she wanted to hear. Then we signed the medical waiver forms in that would not hold him libel for surgical errors, he assured us he never had a complaint (a big lie).
Later we also found that in the small print he is free from any outcome, even aesthetic outcome.
We found we had to wait for him to get back from his prayers at the mosque, this man is not a good moslem in my opinion, he just goes to the mosque to get more customers and for appearances.
An arabic lawyer I called confirmed my opinion that he takes advantage of recent imigrants, said that she had a lot of complaints, but the costs of court did not justify any lawyer taking the case.
A lady was screaming about a face peel. He dicussed her in violation of ethics saying that when he corrects one problem another may be more noticible.
Be careful what you sign is all I can say, we even agreed that in case of a dispute we would bring in another surgeon to testify and that we would pay his attorney costs if we lose! We were idiots in this respect, we were fooled by the diplomas, and his numerous licenses.
On the day of surgery she pointed to the tip of her nose, her ingored her. Before surgery she was promised a bed to recover. Her surgery was delayed for hours, nothing to eat or drink for 17 hours.
After surgery she was placed in a chair, handed her shoes and coat and was told to ask for her ride (another lady she knew) to come around and take her without any after care insstructions in writing. Just a few pills for sleep.
She was told she could drink, and on the way home she threw up all over herself, I cleamed her coat which was ruined. Her rides car stank.
Aftrer the bandages were removed she immediately noticed that the tip of her nose was not fixed, in fact it was pushed down and seemed more bulbous. He said wait a year, then he admitted he did not touch the tip of her nose, claiming she did not pay for it.
He said if she wanted that done she would have to pay to have the entire procedure again. He actually insulted her. Said he would write down that she is one of the very few that is unhappy.
That she should be happy that her nose does not look like it had an operation. That we should leave and not come back.
Legally he protected up the kazoo with billing to two different limited liability corporations. The fact that his old credit company that charged no interest was dropped for one that does also speaks volumes.
We are hoping to convince a small claims judge (3000 max) that he admitted he did not attempt to fix what he promised to (breach of oral contract).
This liar would not even reply to a letter asking for a substantial reduction in fee and now we are being dunned with penalties by GE Money..
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