Failure to make necessary repairs with reasonable promptness mistreated and ripped off...
My girlfriend and I in May moved into the villages apartments located in south Charlotte, NC. When we moved in we conducted a Apartment Condition checklist which was provided by the villages. We were instructed to notate any discrepancies and that the Villages would make the necessary repairs in a timely manner. We notated several issues such stained title in the kitchen area, missing screendoor for patio, and that the air condition was not working properly. We were promised that these things would be repaired in a timely manner.
My girlfriend had made the arrainagemnts from NY and therefore was only abl to see the apatment the day she moved in. After moving down she had know choice but to believe that the Villages would fix these things. She had her 2 year son and did not have time to locate another apartment and get started with her job. I moved in with her in June and complained several times about the air conditioning and stains on the kitchen floor and ceiling in master bathroom. The property manager at the time stated that we were living in bottom floor apartment and that it was hard to cool off because of this.
They came in on two seperate occasions and replaced the thermostate. This did not work, finally the air condition blow a gasket and linked water everywhere. They came in replaced the hose, soaked up some water, not all of it and left Again we complained and again they would not fix the problem. Finally in September the air conditioning unit stopped working. It took them four days to replace the compersor. I asked that we be let out of our lease for their failure to provide us reasonable and prompt maintance. They refused stating that we would have to pay back all of the consession we received because my girlfriend is a teacher, and that we would have to rough pay $3000.00 for the remainder of the lease.
Daniel
charlotte, North Carolina
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