In looking over my October checking/debit record I found a charge of $119.95 made to MWi Homeworks on 10/28/02 with an accompaning phone number and transaction number. After several attempts to contact these people I finally made it through their "telephone HELL" and spoke with someone name Loli. Loli informed me that the charge was for a discount membership club for home improvement items at local home improvement stores like Home Depot, Lowes etc.
Immediately I asked how they had received authorization for this charge since I knew I had not authorized anything and she explained that a packet of information was mailed to me several weeks ago explaining the offer. I do not recall receiving the packet of information and I certainly di dnot accept their offer.
According to Loli weh I aske how they were able to get authorization to debit my checking account she said I had purchased something with it two years previous and so they just billed it to that account - again without authorization. After forcibly voicing my complaint Loli assured me that my account would be credited for the full $119.95 purchase price (big of them) in 3-5 business days.
I've since contacted my bank as well as the Attorney General and lodged a complaint. The bank tells me that if in 3-5 business days I don't get the credit I can come into the bank and get a purchase dispute form and file it with the bank for follow-up action.
Its beyond my comprehension how business like this stay in business. I will do anything within my power to make sure as many people as possible hear about the scam. I work for a small non-profit consumer healthcare foundation and feel as a consumer our only defense against this kind of robbery is to educate as many as possible.
Thanks for your time and venue allowing me to vent my frustration. Please feel free to contact me if you have any questions or need further clarification. THANKS!
Fay
Portland, Oregon
0 comments