To All:
I went through the fraudulent schemes of Hartford Auto Club and Premier Savers last summer ~ filed affidavits at my bank and got my money back (that was illegally taken through unauthorized ACH withdrawals).
Now, three months later, I find another unauthorized automatic [ACH] withdrawal of $229.95 by a place calling themselves "GUARDIAN INFORMATION SERVICES." My bank had their "name" and the 800# — (800-476-4828)!
I called them and the man said that they were an "answering service" for this company, and if I had any questions, I was to call another number ~ which was: 866-329-8422.
Of course, I called there, and was told that I was in their computer as a customer who had ordered a "Trace It Emergency Kit" package for medic-alert items. They asked if I had "received it yet"! I told them; "Received it, Hell — I never even ordered such a thing — but you have robbed $229.95 out of my bank account and I want it back immediately!"
They assured me that "if I didn't order this, then I will, indeed, get my money back"! How nice of them, hm-m-mm?! I told this person that my son is a lawyer, and to please hold the line while I put in a three-way-call to get him in on this conversation, he said, "Sure, go right ahead!"
Well, I did put him on hold and called my son — then when I go back to get him back on the line — OF COURSE, HE WAS GONE! When I tried to call back to the # — the line was busy! I didn't even bother to call them anymore, I knew it would be a "dead end" and I have to guard my blood pressure, so my son commiserated with me for awhile, and then I called my bank.
My bank is turning it over to their investigation department, and I will get my money back in my account!
I wanted to report this on this complaint board, so others would be made aware of this (what is probably the "next rip-off scam artist's ploy — the so-called "GUARDIAN INFORMATION SERVICES"!
Watch out for them! And watch all transactions on your bank account closely! And if anyone else has any "dealings" with this "outfit" please let me know!
The "COOL as a cucumber" guy I talked to said his name is: DEREK FARNHAM [even spelled it for me] and that the company is in Champlain, NY — but who knows if that's even true!
Good Luck To All Of You... Helen D.
Apple Valley, California
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