Complaint / Review
Credit Diagnosis
Charged $1.00 and $29.95 unauthorized

I went on freecreditreport.com a few months ago, have NOT authorized any transactions, now just today I was charged $29.95.5 Days ago I was also charged $2.00 in 2 separate transactions for $1.00. One shows up on my bank statement as "CREDITDIAGNOS77189 800-379-5036 CTUS" and the other shows up as "YOURSAVINGSCL81131 877-820-7107 CTUS".

When I called the numbers, I was redirected supposedly to a manager who looked up my name but could NOT find any record of a transaction being processed. The "manager" then asked for my credit card number to look up the transaction! I said NO WAY and then she told me to call my bank and there was nothing she could do.

Now I am in the process of cancelling my debit card and filing a dispute with my bank.

There is no address or website for these people. I did a search on Google using the telephone number and all I get is pages of usacomplaints.com!