Usacomplaints.com » Miscellaneous » Complaint / Review: Taste Of China - Companies processing unauthorized charges. #263884

Complaint / Review
Taste Of China
Companies processing unauthorized charges

A little confusing, but bear with me.

I got a takeout order & paid with a debit card. The very next day, I accessed my checking account for recent activity. I happened to stumble on the charge from the previous night & found that this establishment "helped themselves" to a 20% tip.

I called the owner to question this, which is moot. I didn't really understand her explanation. She said the bank did it. (???).

I called my bank & spoke to a rep. He told me that this is a common practice, especially for hotels & car rentals. He advised me that even though the initial charge was 20% over what my receipt said, they adjusted the amount showing the actual payment I made.

Even though I didn't suffer any damages, what right do they have processing UNAUTHORIZED charges in the first place? Is this legal? I signed the receipt for a certain amount & that's what they should've put through in the first place. Although they did adjust the amount, I believe that this is unethical & immoral.


Offender: Taste Of China

Country: USA   State: Massachusetts   City: Framingham
Address: 855 Worcester Rd. (Rt. 9) Trolley Square
Phone: 5088204608

Category: Miscellaneous

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