My husband went into a 24hr walmart at about 12:30am and bought a xbox360.. Well after taking the game system home and setting it all up found that it did not work. He decided to just go to bed and asked me if I could return it in the morning. I went to walmart what would have been the same day Saturday morning and after 30min of the return assoc looking over the game system. Looked at me and said he could not take it back... Said that it looks to be older then what my receipt and what I had said. Although my serial number did match. He then looked at me and said that I had removed the serial number from the new cube and replaced it on a older cube. I have never owned a xbox until that day. I was shocked that I was being accused of such a thing. The system looked very new to me and I have the receipt and everything was still in the correct package. After dealing with him and him being so rude. I ask to speak to the store manager. Who came at me with the same attitude. He looked at me and decided he will show me how I took the sticker off and removed the sticker and looked at me and said that he could not help me. And told me to leave his store. I was so upset their was nothing at that time that I could do... I went home and asked my sister for some help. She is a store manager for a big time retail company. So she decided to call the store manager and ask what options I have at this time since their is no way that I had swapped out the units. He told her that I was a ugly person and refused to help me. He also told her that he would contact all the walmarts in the area. And that I was just out of luck. I contact xbox. But because the serial number sticker was removed it voided any warranty and the I would have to pay for repairs... I am still waiting for a call back from walmart corporate office... It is clear that walmart does not care for their customers and that you can be accused of anything in front of a store of people and nothing be done about it. I am screwed out of $550 in the game cube. Extended warranty and a extra remote and a game. And now have to pay the fees of the repair work. Never again will I step a foot into a walmart and will ask all my friends and family to do the same. Will also look to take legal matters... Be very careful buying something at walmart you never know if some one is using the stuff in the store and then you will be the blame. I know they can accuse you of anything. I hope the camera will bring me some help...
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