On August 18 we had a knock on our door from the credit manager from rent a center. This woman name Victoria is my husbands ex - wifes sister in law. We do not get along at all. She came here to pick up a payment, I stated to her that I would be in the following day to make the payment at the store as I was suppost to do. She was very rude refussed to leave my premises, she called her boss and her boss told her to leave and for me to make the payment the next day.
I go in the next day to make my payment and ask to talk to the manager. Well, the manager had the day off. So, I spoke to the man that took my payment and asked him to tell the manager that I request Victoria not to come back to my house to pick up a payment or anything else.
Sunday I get a call from my step daughter stating that her mom was making fun of us do to Victoria telling her (my husbands ex-wife) that we were going to loose our stove and computer from the store. And that she came out to the house to recieve a payment because we were two weeks behind. Which by the way was not true.
Monday I call to talk to the manager and again he is off. I call back wed. And guess what he is off again. HMM starting to wonder. So, finally I get a hold of a manager named Ronnie, on Thursday August 24 and let him know what Victoria was doing and he proceeded to tell me that he was not her father and that he could not babysit her 24 hours a day, and that if I did not like her I should take my business to another store. I told him there was no reason for him to be a smart elic and asked if his store provided her with a privacy act rules and regulation. He said he did and I then asked if anything was goin to be done about this matter and he said no. So, I told him that I would be in contact with the cooperate and he stated to that they would tell me the same. Victoria was fired from her previous job for doin the same exact thing, releasing personal information outside of her work.
This is rediculous and I am very dissappointed in this company. I really do wish that I would have read all of these rip off reports before I even became involved.
My next step now is to contact corprate and if they do not take care of this matter I will take the next step that is necessary to make sure that will not ever happen again to anyone else.
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