I went in the store with my bill to make a payment. The manager pulled up my account and stated I owed $68 my bill was for $55.25. She stated she could not except anthing less. I asked her for corporate number that was located on Patterson Ave. She said she did no have the number. I asked her could she look it up on her computer she said no and that my phone was off. I told her that my bill is do today why would my phone be off. She came up with a lie stating after a certain time they turn it off for non payment. I asked to speak to the manager she said she was in a nasty rude tune. I asked if she had a boss and what is his/her name she said no. I called 1800cricket and explain to them what was happenening the ask me to have her take my phone so the could resolve this matter. She said she's not talking to no one she will call them back later. As I was explaining to customer service what was going she lokked at me and burst out laughing. To make a long depressing story short the manager at this store was rude uncooperative, useless, lazy, nasty and unproffessional. I will never buy or promote cricket again. The phone I had with cricket is in the garbage. I had to travel severval miles to pay bill.
0 comments