I ordered a Lazer Storm Vacuum on in Sept from a TV Ad. Fed x delivered it on Sept. 21 I refused delivery, The vacuum was shipped back and received and signed for at their warehouse, Brass Logistics, 4900 Zambrano St. Los Angeles, Ca 90040, I have proof of the return from Federal Express with the name and signature of person that received delivery.
I have never received a refund. I have called them every week since September and keep being told that my debit card will be credited in a few days. Obviously that is a lie. I am an 85 year old on a fixed income. I desperately need this money back. I do not know what else to do. Please is there any way to help me.
Thank you for your time.
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