Anyone doing business with this firm better hang on to their wallet. I responded to a tv informercial and was interested in the books they were selling. The agent taking my order was pitching offers and ad ons with great enthusiasim to which I politely at the time responded with, "no thank you". She went into detail about the millionaires club and such. I told her I only wanted the books and would decide later if I wanted to purchase any other materials or services. I made it very clear. Only the books.
For two months I have been billed $29.95 per month for consultation services I have never used since I was unaware I got anything other then the books. The company replied by email the agent could not and would not seperate the trial membership from the purchase package. This was not and I repeat "not" what I agreed to. I repeated at least twice that I was only interested in the books. Had that not been possible, I should have been told honestly and up front that the program can not be purchased in such fashion. Very, very slimy if you ask me. Don't trust these people. They give all decent firms selling online or on tv a bad rap. I'am pursuing legal action against this firm. I didn't use their services, I ask not to be part of the ongoing consultation offer and was sold the program with that understanding on my part. The reply is that there is an opt out form in the package of materials. Thats total garbage. I should be able to buy a product, pay for that product and throw it in the garbage without ever opening it and not be subject to ongoing fees if I requested up front the transaction be done that way. And in fact that is the very thing I did. I asked for written materials and specifically to be left out of any other deal, offer or ongoing commitment. They sold it anyways and now say I could not purchase the plan that way. Pure underhanded, slimy, fraudulant behavior.
0 comments