The last week of April I recieved a call telling me about a NEW internet service for $4.95 called Net4Ever. It sounded interesting and as internet is fairly high in my area, which is Virginia. I accepted the program at $4.95.
The next thing I knew I was being put through to a man to verify that I had accepted the service. Next thing I knew they were rattling on about Auto Gold, and a Health policy called U.S. Health Network. And the price of it.
At no time did I give them permission to take anything more than $4.95 from my account. On May 6 not only had they taken $4.95, but, also an amount of $129.95 for U.S. Health Network, and $104.90 for something called Auto-Gold. My bank stopped payment on the $129.95, that cost me $40.00. I have still not been able to collect the remaining $104.90 from Auto-Gold.
As soon as I found out they had taken this money I started calling their number, at no time have I been allowed to talk to a supervisor, everyone I have spoken with is heavily accented and I must spell my information for them. Each time they say is has gone into "High Priority" and in 10-14 business days I will recieve my refund check.
I will list dates that I have called and with whom I have spoken:
May 6th spoke with Jesse-male
June 15th spoke with NO NAME GIVEN @4:25 pm
June 30th spoke with Jesse @ 4:40 pm
July 8th spoke with Jenny @ 5:55 pm
July 18th spoke with Elua @ 1:25 pm
each time I get the same line said to me.
This company has another address also, it is:
Consumer Reward Network
Health Network Unlimited
#1023
Woodland Hills, CA 91365-4172
They also operate under the following web address:
www.net4ever.net
The contact tab sends you to the same 800 number I listed here. I don't care how much they have recorded me, I'm mad and they need to know this.
Minnie
Wise, Virginia
U.S.A.
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