On May 4, my daughter spotted an infomercial while flipping thru the channels. Knowing our vac had just broken, she said this is what we need (The Singer Lazer Vac).
I have never ordered from TV advertisements, and this experience just proves my biggest fear.
I ordered, paid by check by phone, was told 4-6 weeks for shipping, and havent seen or heard from anyone since.
When I called the phone # back that I placed the order from, they informed me they only handle the orders for the company; then the referred me to the "customer care" # 1-800-711-8357.
Unfortunately, there is no one home at that number. I have tried diligently for 2 weeks now to speak to someone.
If there is any consollation in this whole matter, it is that I found this website while trying to locate Singer; after hearing the other reports, it's good to know I am not alone.
Frustrated and dirty floors!!!
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