Usacomplaints.com » Miscellaneous » Complaint / Review: Star Vista Entertainment (Time Life) - Insufficient trial period time. #1103215

Complaint / Review
Star Vista Entertainment (Time Life)
Insufficient trial period time

I ordered an item on Nov. 22
It was billed for this item on 12/16 by DHA &Time life on 12/16/13
I received the item on 12/17.
It contained a "Welcome Package" available to me for a 30 day trial period
I was charged $24.95 on 12/30 just 13 days after receiving the "Welcome Package" Not 30 days after receiving it for review which would be 1/29.
I called to cancel on 1/2 #11754 and asked that $24.95 be refunded.
I was refused by Regina and her supervisor Jasmine. They were including the days I did not have the item.
I've written twice to the address above; in KY. But, they did not respond.
Interesting: I was billed in VA. Complaint # in CA. Company is in KY.



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