I received a letter dated 11/25 in appreciation for being a Good Samaritan. I was on flight 218 on 11/15 when an unexpected medical emergency occurred during the flight. I am a physician and along with another physician, came to the aid of an ill passenger. I received a letter sent by Brenda Eshee and as a token of United Airlines' appreciation, they were going to deposit 15,000 MileagePlus bonus miles to my account. Needless to say, after several weeks of checking my account, there is no deposit of the bonus miles. I called customer service and they prompted me in the direction to proceed to correct this.
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