Initially started an order and cancelled within 10 minutes. Company still charged monthly fees even though I had never received the information aacket needed to use their product. Upon receiving the monthly fee, I went online to try and cancel account but this can only be done by a phone call. Called stamps.com and was on hold for about 15 minutes where I was transferred to an agent who stated that the fees were valid. It took another 10 minutes to cancel the account. Beware of hidden fees with this company!!!
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