If I could rate them a middle finger, i would. This is by far the worst company ever. I ordered from them twice, and it was so bad, they had to end up refunding me my money. They offered me numerous store credits. I asked "why do I want credits from a company that can't fix an order that I actually PAID for?" The companies they use as partners are just as bad. No one can figure out orders that you have made with them. I was offered a credit for an order that was screwed up in August, even though I was calling about an order screwed up in October. The last order I made looked nothing like what I paid for. Do your loved one a favor and stay away from them.
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