» Miscellaneous » Lack of Due Diligence a Costly Mistake

Complaint / Review
Lack of Due Diligence a Costly Mistake

I had signed up for what I thought was a free 14 day trial on one of the Freebie websites. I didn't receive the product until after the 14 days should have started. I was billed for $170 the first time then $150 on July 23, and again on Aug 22 for $150.
When I received the product I couldn't remember what I had ordered or why I had ordered this product as there was no invoice enclosed. After receiving the second shipment in July I researched my credit card statement and saw the charges. I called customer service and cancelled this program however the customer service rep failed to tell me of the impending shipment billed on August 22,2013.
I have sent emails to customer support only to receive a reply stating someone would get back to me within 1-3 business days. That was on August 31,2013 and today is Sept 12,2013 and I have not received any further correspondence from this company.
I am very dissatisfied with the product, the service and the company overall. One word = SCAM


Country: USA   State: All USA
Address: PO Box 31537 Phoenix AZ 85246
Phone: 8889269873

Category: Miscellaneous


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