Phone service is just horrible. No management team. CS rep sounds confused, places you on long holding periods (play stalling games). You can hear staff laughing in the background while CS Rep is talking, I could not hear what this CS rep was saying and her English is still in process. It just makes it a bad phone experience. I can clearly say this I have never experienced such poor communication rapport. I have learned my lesson from this and will not use nor recommend this to no one. It's just sad!!
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