Usacomplaints.com » Miscellaneous » Complaint / Review: Miller Motte Technical College - Consumer Report. #1087682

Complaint / Review
Miller Motte Technical College
Consumer Report

I worked at Miller-Motte Technical College. After struggling with bullying in the workplace and several documented communication issues, I contacted HR in March after being told by my Campus Director that I should "try drinking with my Director of Education.”

Within days of contacting HR, I was written up for hosting a fundraiser. I contacted HR again about the write-up, which caused an uproar at my campus, and I heard the DOE say, “Anyone who contacts HR is digging their own grave.”

Regarding the “attendance policy:” If the DOE “liked” the student, she would disregard the policy, however; if she did not “like” the student, she would not.

Records were constantly being altered, changed and removed. When the Director of Admissions took over as “Acting Campus Director” she let all the rules over admissions go which negatively affected financial aid. When the Director of Financial Aid reached out to HR for help, the Director of Admissions and the DOE wrote her up.

It is the same situation with instructors. If the DOE “likes” you, you can write an assignment on the board and not even show up for class. The management team constantly harassed me to the point of me go home in tears daily. I even had to begin seeing a psychiatrist weekly just to be able to continue my job. I felt that they were trying to get me to quit, and I decided I would not, because they would win, so I drew strength from my family and friends and went to work everyday with a smile.

I had to go to “meetings” where I was told that they "would not be willing to help me" while my husband deployed overseas, and that perhaps my "stress" from his upcoming deployment was the real issue at hand and maybe I am just not "happy" anymore and that is why I was really contacting HR. The regional director even showed up on campus when I filed Military Family Medical Leave Act paperwork for my husband’s upcoming deployment. I filed the paperwork because I wanted to be protected since they had not worked with me with his previous deployment. She told me I could not file that paperwork and that the campus would not have to change my schedule or work with me because of his deployment (I have three small children) because as a Program Director, I am expected to work 12 hours a day, six days a week and if I could not handle that, then “perhaps find should consider finding a new job.”

When my husband was deployed for seven months to Afghanistan last year, I went to the DOE about my schedule and she said that she "didn’t know what to tell me." After contacting HR, my schedule went from four days a week to six. When I questioned the sudden change, the DOE said I was salary and she could work me as many hours as she wanted. I was then forced to come in on my day off to teach other instructors because the school did not want to pay for training. I was told that I either did the training or I would be forced to teach ALL the classes in my TWO programs.

In June, a student called me on my cell phone about some issues she was experiencing at her externship site. I told her I would contact the person in charge, which I did, and she stated the situation was dealt with. I assumed it was taken care of. Several days later, the student called to let me know she would not be going to the site that day because her father died. I encouraged her to keep moving forward with her studies and she was so close to graduation, to not let these setbacks get her down. I documented the contact with the student in our official student system - CampusVue. I went to the acting campus director (aka the Director of Admissions) and let her know all of the contacts that I had with the student. I told her that I had not given the student any information regarding the externship site because I really did not have any information. I then told her that I had encouraged the student to keep moving forward and not get defeated. I then went to speak to the DOE and expressed how I felt about the student’s situation, and how stressful it had been for me. She encouraged me not to give students my phone number because students would feel too comfortable reaching out to me since I am so easy to talk to. I told her that I struggle with knowing where "the line" is because as an instructor, we are encouraged to bond with our students so we can help them and in other words - keep retention rates up. I asked if it was against the rules to give out my cell phone number, because if so, I did not know that. She said it was not against any policy for the company, however, I may want to change the way I interact students because now students were coming to me with personal issues and it can become overwhelming. I told her I understood and would begin trying to recognize when I am opening up too much with my students.

In July, I was making coffee when the Director of Admissions and the DOE were standing nearby discussing a student. The Director of Admissions said that they had not gotten her GED and because of that, if she did not pass, they would have to refund her money. The DOE stated, “Why would we have to do that? There must be something we can do to keep from refunding her money.” With this student, over the last year, we were “encouraged” to enter participation points to pass her, but when the MA Program Director refused, she was fired.

As instructors, we were encouraged to add participation grades, etc. For situations like this for “retention efforts.” Whenever I brought up concern to Career Services or our Regional Director, I was told that I “care too much about the students and not enough about the numbers” and if I kept complaining, I would be “left behind.”

Mid-July: I was called into the office by the Director of Admissions and the DOE and was told that I was being terminated because "students like me too much" and "students think of me as a friend" and since I had a phone conversation with a student on my personal phone, that is considered fraternization.

I know that I was terminated because I kept complaining to Human Resources regarding the actions that are occurring on this campus.

Now, instructors have been forced to teach my classes and they have no idea how to teach them and have not taken the requirements to even teach them. One of my classes is a specialty class that Delta requires several classes before you can teach. The instructor they forced to take over actually walked into class and stated, “I’m sorry, I was forced to teach this class and I have no idea how so we won’t be doing anything.” Now, they just sit in this lab that should be a vital learning experience for their careers.

I had six classes – just about all of them, I was the only one qualified to teach. I also taught an AAPC CPC Certification Boot camp (on my free time), which is no longer offered. At this point, this college is NOT giving the students what they need to be successful. I attempted to do this but was punished every time I tried.

In fact, this campus is charging a $500 fee per term but offers no explanation for it. When I asked about it, they called it a “program fee” but they said most campuses do not charge anywhere near $500 and I asked why we were and was told, “because these people are too dumb to know better.” I was fired hours after asking this question.

Please help me try to help these students and employees.


Offender: Miller Motte Technical College

Country: USA   State: Virginia   City: Virginia Beach   ZIP: 23462
Address: 4525 Columbus Street, Suite 101
Phone: 8884194508
Site:

Category: Miscellaneous

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